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Customer support videos to guide you

Our comprehensive video library provides step-by-step solutions to common issues. Watch and learn at your own pace.

  • Troubleshooting guides

  • Product walkthrough

  • Common questions answered

Frequently Asked Questions
Solar PV

How do I reconnect my Solis monitoring?

You will need to reconnect your Solis Wi-Fi dongle, configure it via the Solis Cloud app, and confirm your inverter is back online for monitoring. There is a step-by-step guide on how to do this in our Customer Support Video section.

Click here to watch this step-by-step tutorial

I need help with my Eddi Hot Water Divert?

We have a number of support videos regarding the Eddi Hot Water Divert on our Customer Support Video page that can assist you. View these videos by clicking here.

How do I speak to somebody on the phone?

You can call our Customer Support team directly between the hours of 9am-5pm, Monday to Friday, on +353 42 942 4457

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